Policy
Refund & Cancellation Policy
Last updated: 20 March 2026
Because event services involve date blocking, planning, and preparation, cancellations and refunds are handled case by case.
Cancellations
Clients should provide cancellation notice as early as possible. Short-notice cancellations may be subject to partial or full booking retention depending on work already committed.
Deposits
Any deposit or booking fee may be non-refundable once a date has been secured, unless otherwise agreed in writing.
Date changes
FCJ Events will try to accommodate rescheduling requests, but approval depends entirely on availability and the revised event scope.
Exceptional circumstances
Where cancellations are caused by severe external circumstances, outcomes may be reviewed in good faith at management discretion.